- I got a new phone. What should I do about my Google authenticator?
- There’s no need to worry. Go to your profile on your Duplo dashboard and click on Security then click Disable.
- Whenever you’re ready to re-enable the 2FA, download the Google Authenticator app on your new phone and follow the steps on two factor authentication article.
- Can I use Google Authenticator and SMS OTP at the same time?
- Both can be enabled. However, when completing Payout, you only need to choose SMS OTP or Google authenticator.
- Both can be enabled. However, when completing Payout, you only need to choose SMS OTP or Google authenticator.
- Why was my SMS OTP showing an error?
- It could be that the OTP has been used before or it has expired. As can only use the code once per transaction. That could be the reason for the error.
Two-factor authentication (2FA) Queries Print
Modified on: Tue, 29 Aug, 2023 at 4:56 PM
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